If you run into problems trying to connect to a Bluetooth device, here are some troubleshooting steps to try. Note: For general info about how to connect a Bluetooth device to your PC, see Pair a Bluetooth device in Windows.

There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled. You can try to repair a program first, if it's just not running correctly.

Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. Learn how to manage your Microsoft account security info and troubleshoot verification code issues.

Manage devices used with your Microsoft account. Adding a device to your Microsoft account helps you see its warranty status, get support or request service. You can also find or lock it if it's lost. On this page: Add | Register | Repairs | Rename | Remove | Unlink | Find & lock.

If you have a digital gift card that's good for a game or app, see Redeem a gift card or code to your Microsoft account. To buy an app or game, visit Microsoft Store online, on Windows and Xbox. If you bought your Microsoft software from a third-party website, you'll need to get download and product key info from them.

If you are unsure if your device meets the Windows 11 minimum system requirements and have Windows 10 already installed, you can download the PC Health Check app, which will assess eligibility and identify components of your device that don't meet the minimum requirements.

If you can’t set the power mode in Power & battery settings, open Control Panel, select System and Security > Power Options, then choose a Balanced power plan. Learn how to change the power mode on your Windows PC to preserve your battery, limit notifications, and background activity.

TPM 2.0 is used in Windows 11 for a number of features, including Windows Hello for identity protection and BitLocker for data protection. In some cases, PCs that are capable of running TPM 2.0 are not set up to do so. If you are considering upgrading to Windows 11, check to ensure TPM 2.0 is enabled on your device.

Possible causes. Use the charger and cable included with your PC. Make sure you're connecting your charger to the USB-C charging port on your PC. Use a can of compressed air to clean the USB-C port on your PC. The charger isn’t compatible with your PC. The charger isn’t powerful enough to charge your PC.

Make sure apps have access to the microphone. If your microphone isn't detected after updating Windows 11, you may need to give your apps permission to use it. Here's how: Select Start > Settings > Privacy & security > Microphone and make sure Microphone access is turned on.