If you can't find an app or program, try the tips in See all your apps in Windows 10 and Program is not listed in add/remove programs after installation. If you get an error message when you're uninstalling, try the Program Install and Uninstall Troubleshooter.

If you run into problems trying to connect to a Bluetooth device, here are some troubleshooting steps to try. Note: For general info about how to connect a Bluetooth device to your PC, see Pair a Bluetooth device in Windows.

Use Remote Desktop on your Windows, Android, or iOS device to connect to a Windows 10 PC from afar. Here's how to set up your PC to allow remote connections and then connect to the PC you set up.

For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. Learn how to manage your Microsoft account security info and troubleshoot verification code issues.

How to earn Microsoft Rewards points. It’s easy to rack up Microsoft Rewards points and earn your way toward great rewards like gift cards, movies, games, nonprofit donations, and more. Stay signed in with your Microsoft account and you'll earn points for doing the things you already do.

Find the software, and then select Product key/Install. Note: If you're having problems installing an app from the Microsoft Store, see Fix problems with apps from Microsoft Store. If you're looking for download and installation instructions for a specific product, see the following sections.

If you're in Windows 11 and you're having problems with an app from Microsoft Store, consider these updates and fixes. First, sign in to your Microsoft account. Next, work through these possible solutions in the order presented. Make sure Windows is up to date.

TPM 2.0 is used in Windows 11 for a number of features, including Windows Hello for identity protection and BitLocker for data protection. In some cases, PCs that are capable of running TPM 2.0 are not set up to do so. If you are considering upgrading to Windows 11, check to ensure TPM 2.0 is enabled on your device.

A product key is a 25-character code that's used to activate Windows and helps verify that Windows hasn't been used on more PCs than the Microsoft Software License Terms allow.

Office 2007. Important: Office 2007 is no longer supported. Learn how to upgrade to a newer version. If you still need to install this version, you'll need an Office 2007 installation disc and a product key for the version you're trying to install.