The Troubleshoot option is available only if your copy of Windows 11 isn't activated. Once you activate, the option disappears. The following are some problems that the troubleshooter might fix. If you receive an error code and none of the steps below help, see Get help with Windows activation errors .

If you have a digital gift card that's good for a game or app, see Redeem a gift card or code to your Microsoft account. To buy an app or game, visit Microsoft Store online, on Windows and Xbox. If you bought your Microsoft software from a third-party website, you'll need to get download and product key info from them.

If you are unsure if your device meets the Windows 11 minimum system requirements and have Windows 10 already installed, you can download the PC Health Check app, which will assess eligibility and identify components of your device that don't meet the minimum requirements.

Avoid and report Microsoft technical support scams. Learn how to unlock your Microsoft account and resolve 'account has been locked' error message.

Learn how to activate Windows using a product key or digital license, check your activation status, and link your Microsoft account.

Change from a 32-bit version to a 64-bit version or vice versa. Activate Windows. Fix Bluetooth problems in Windows. Learn how to install, reinstall, or activate Microsoft 365 or Office 2019 on a PC or Mac.

Manage devices used with your Microsoft account. Adding a device to your Microsoft account helps you see its warranty status, get support or request service. You can also find or lock it if it's lost. On this page: Add | Register | Repairs | Rename | Remove | Unlink | Find & lock.

Once the Windows 11 upgrade has been tested and validated for your specific PC, Windows Update will indicate that it's ready for installation. To check if Windows 11 is ready for your device, go to Start > Settings > Update & Security > Windows Update and select Check for updates.

With a USB-C connection, you can charge your Windows 11 PC, and you can also connect to other USB Type-C devices such as mobile phones, docking stations, display adapters, and other devices that have a USB-C port. Unfortunately, some combinations of hardware and software may cause problems. If this happens, you may get a notification that there ...

While you can drag content between your phone and your PC, not all apps will accept content you want to transfer. If an app doesn’t accept your content, you can try using phone screen to transfer it instead. You can’t drag and drop files between your mobile apps from your PC.