Then you should be able to see if this mysterious order actually appears in their system. Important: Never call the phone number, or click any links, in the email message. Once you're comfortable that the message is fake, report it as spam in your email client or just delete it.

If you're trying to add your Outlook.com account to Outlook or another mail app, you might need the POP, IMAP, or SMTP settings. You can find them below or by viewing them in your Outlook.com settings.

If you get an email about unusual activity on your Microsoft account, or if you’re worried that someone else might have used your account, go to the Recent activity page. You’ll see when your Microsoft account was signed in during the last 30 days, along with any device or app-specific info.

Add, remove or update an email address or phone number. If you want to make changes to the email addresses or phone numbers associated with your Microsoft account, use our guided support tool below to help you update the right information in the right way.

Set up your Apple device for cloud gaming. Game Pass Ultimate or a supported free to play game is required for cloud gaming. Join Xbox Game Pass Ultimate. To see where cloud gaming is currently supported, see the “Cloud gaming (Ultimate only)” column in: Xbox Supported Countries/Regions. How to play from a web browser.

If you can't sign into your Microsoft account, most issues can be identified by our sign-in helper tool. The tool will ask you to enter the email address or mobile phone number you're trying to sign in with and check the details you provide.

There are a number of possible explanations for why verification codes don't always arrive. Read through the list of the most common causes, and see if any of them apply to you, or use our troubleshooter to help guide you.

On your PC, in the Phone Link, select Messages. To start a new conversation, select New message. Enter the name or phone number of a contact. Select the person you want to send a message to. A new message thread opens for you to begin with.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

To find a customer service phone number in your country, please click a region and find your country. Note: Support cases for Surface devices may only be initiated online.