If you can't sign in to your Outlook.com, Hotmail, Live, or MSN email account, or you're not sure how to sign in or sign out, here are some solutions.

SharePoint is a browser-based app that you connect to through your web browser, like so: Go to office.com, and sign in to your work or school account. In the upper left corner of the window, select the app launcher > All apps > SharePoint.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

There are a number of possible explanations for why verification codes don't always arrive. Read through the list of the most common causes, and see if any of them apply to you, or use our troubleshooter to help guide you.

Press the Xbox button on your controller to open the guide, and then go to Profile & system > Settings > Account > Subscriptions. Select the subscription that you want to manage. From here, you can view your plan, expiration date, billing history, subscription status, and change how you pay.

Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

Learn how to get Microsoft account help, troubleshoot sign in issues, keep your account secure, and manage your Microsoft account dashboard.

For Microsoft 365 Family or Personal subscriptions: Select Install premium Microsoft 365 apps and follow the prompts to install or reinstall the desktop apps. On the Microsoft 365 subscription tab, select Manage. From here you can: Renew your subscription with a prepaid code or card. Learn more.

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

Enter code and reset password. Confirm the code to create a new password. Learn how to create a strong password. Paste or type the code you received and select Next. Type your new password and select Next.