A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit ...

Troubleshooting verification code issues. There are a number of possible explanations for why verification codes don't always arrive. Read through the list of the most common causes, and see if any of them apply to you, or use our troubleshooter to help guide you.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

Enter code and reset password. Confirm the code to create a new password. Learn how to create a strong password. Paste or type the code you received and select Next. Type your new password and select Next.

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

Mobile device or work phone call: Enter your mobile device number and get a phone call for two-step verification or password reset. For step-by-step instructions about how to verify your identity with a phone number, see Set up security info to use phone calls.

Sending a message. If you haven't already set up messages, do the following: On your PC, in the Phone Link, select Messages. To start a new conversation, select New message. Enter the name or phone number of a contact. Select the person you want to send a message to.

Get help and training for Office products, such as Word, Excel, PowerPoint, and Outlook. Learn tips and tricks, troubleshoot issues, and access online resources.

Add, remove or update an email address or phone number. If you want to make changes to the email addresses or phone numbers associated with your Microsoft account, use our guided support tool below to help you update the right information in the right way.

Enter your preferred email address, or click on Get a new email address to get a new one from Microsoft. You can choose from @outlook.com or @hotmail.com domains. Create a strong password and click on Next. Enter your first and last name and click on Next.