Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

There are a number of possible explanations for why verification codes don't always arrive. Read through the list of the most common causes, and see if any of them apply to you, or use our troubleshooter to help guide you.

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

Fix Bluetooth problems in Windows. If you run into problems trying to connect to a Bluetooth device, here are some troubleshooting steps to try. Note: For general info about how to connect a Bluetooth device to your PC, see Pair a Bluetooth device in Windows.

Find help and how-to articles for Windows operating systems. Get support for Windows and learn about installation, updates, privacy, security and more.

Getting ready for the Windows 11 upgrade. How to check if your device meets Windows 11 system requirements after changing device hardware. Learn how to use the PC Health Check app to help you improve your device performance.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

Help with a work or school account password. I need to talk to a customer support agent. Learn how to get Microsoft account help, troubleshoot sign in issues, keep your account secure, and manage your Microsoft account dashboard.

See more email options. Right-click folders in the Folder Pane to see common organization actions. Right-click an email in the Message List to show more message options. Right-click the Reading Pane for additional email commands such as translation.

When you sign up for a Microsoft account or add an email address to your account, we automatically send a request to that email for you to verify that we have the right address. To finish the process, just follow the verification link in the email.