Troubleshooting verification code issues. There are a number of possible explanations for why verification codes don't always arrive. Read through the list of the most common causes, and see if any of them apply to you, or use our troubleshooter to help guide you.

You can pair all kinds of Bluetooth devices with your PC—including keyboards, mice, phones, speakers, and a whole lot more. To do this, your PC needs to have Bluetooth. Some PCs, such as laptops and tablets, have Bluetooth built in.

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

Press the Xbox button on your controller to open the guide, and then go to Profile & system > Settings > Account > Subscriptions. Select the subscription that you want to manage. From here, you can view your plan, expiration date, billing history, subscription status, and change how you pay.

Microsoft account. If your account has been hacked, use our sign-in helper tool below to help guide you to the right solutions. The tool will ask for your email address or phone number, and either show appropriate self-help, or offer the chance to talk to an agent. Start.

Chat or receive a call back from a technical support expert: If you have a Microsoft 365 Basic, Microsoft 365 Personal, or Microsoft 365 Family subscription, get questions answered from anywhere via chat or request to receive a call back from one of our technical support experts.

Add, remove or update an email address or phone number. If you want to make changes to the email addresses or phone numbers associated with your Microsoft account, use our guided support tool below to help you update the right information in the right way.

Learn how to get Microsoft account help, troubleshoot sign in issues, keep your account secure, and manage your Microsoft account dashboard.

If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

Looking for help? For help from an agent, follow the Get help link below to chat or request a call—we’ll call you so you don’t have to wait. For even faster help, search for your topic on our site.