Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled. You can try to repair a program first, if it's just not running correctly.

Change or reset your Windows password. Accessing the account of someone who has died. Learn how to reset or change your Microsoft account password. Get help with a forgotten Microsoft account password.

Post questions, follow discussions and share your knowledge in the Outlook.com Community. Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

How to redeem a code on Xbox Series X|S and Xbox One. Press the Xbox button to open the guide, and then select Store. Press the View button to open the side menu, and then select Redeem. Enter the 25-character code, select Next, and then follow the prompts.

Redeem a digital code. All Xbox digital codes are 25 characters long, include both numbers and letters, and are formatted in five blocks of five characters (xxxxx-xxxxx-xxxxx-xxxxx-xxxxx). If you’re trying to redeem your code on a Windows or Xbox device, make sure that you have entered all 25 digits correctly.

Get personal Rewards points from a work or school account. Learn more. Open Rewards dashboard. To earn points by searching with Bing on your mobile device, set Bing as your default search engine, use the Bing app, or use the Microsoft Launcher for Android app. Or earn even more points with the Microsoft Edge app.

If you don’t have access to the account that made the purchase, you’ll need to contact your financial institution for a refund. We provide digital game product refunds as part of a consistent and reliable buying experience.

Switching out of S mode is one-way. If you make the switch, you won't be able to go back to Windows 10 or Windows 11 in S mode. There's no charge to switch out of S mode. To switch out of S mode, click here to open the Microsoft Store to the Switch out of S mode (or similar) page.

I need to talk to a customer support agent. Learn how to get Microsoft account help, troubleshoot sign in issues, keep your account secure, and manage your Microsoft account dashboard.