If you can't sign in to your Outlook.com, Hotmail, Live, or MSN email account, or you're not sure how to sign in or sign out, here are some solutions.

Get quick answers to commonly asked questions about using Outlook for iOS and Android here. To exchange messages with a support agent from within the app, open Outlook mobile and go to Settings > Help & Feedback > Contact Support. For more details, see Get In-App Help for Outlook mobile.

Add your Outlook.com, Microsoft 365, or Exchange-based email account to your iPhone, iPad, or iPod Touch using Outlook for iOS.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

See how Xbox cloud gaming works on Android, Apple, and Windows devices, as well as Xbox consoles and Samsung smart TVs.

Set up your Apple device for cloud gaming. Game Pass Ultimate or a supported free to play game is required for cloud gaming. Join Xbox Game Pass Ultimate. To see where cloud gaming is currently supported, see the “Cloud gaming (Ultimate only)” column in: Xbox Supported Countries/Regions. How to play from a web browser.

Open the Authenticator app. Select (+) in the upper right corner. Point your camera at the QR code provided by your identity provider or follow the instructions provided in your account settings. After your account appears in your Authenticator app, you can use the one-time codes to sign in.

With message recall, a message that you sent is retrieved from the mailboxes of the recipients who haven’t yet opened it. You can also substitute a replacement message. For example, if you forgot to include an attachment, you can try to retract the message, and then send a replacement message that has the attachment.

Most software that you buy directly from Microsoft, like Office, Windows, and Xbox games, comes as a digital download that you can download, install, or reinstall. After you purchase software, the download will be shown in your Order history.

As you're getting your Microsoft 365 business subscription set up, you'll want to download and install your Microsoft 365 apps, like Word, Excel, Microsoft Teams, and PowerPoint, on your PC or Mac. Go to microsoft365.com and sign in with your Microsoft 365 account. Select Install apps.