If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

You can now restore lost or accidentally deleted favorites in Microsoft Edge with our new favorites recovery feature. You'll need to be signed in to your Microsoft account and have the sync setting turned on to use the favorites recovery feature.

To add a different search engine, perform a search in the address bar using that search engine (or a website that supports search, like a wiki site). Then go to Settings and more > Settings > Privacy, search, and services > Address bar and search.

If you’re unable to read all 25 characters of your digital code, you’ll need to request a replacement code by contacting aka.ms/contactxboxsupport. When you contact support, make sure to provide the proof of purchase, the serial number, and a picture of the damaged code.

If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

You can view and clear your Microsoft Edge browsing history stored on a single device, across all synced devices, and in the cloud. You may choose to clear your browsing history at any time.

In the meantime, sign in to your account to see your latest refund request status. Redeem gift cards and codes to make Xbox purchases and extend your Xbox subscriptions. Codes are 25 characters long, include both numbers and letters, and follow a 5x5 format—five blocks of five characters.

Enable secure DNS. Use Microsoft Edge's password manager. Exercise caution when downloading files. Browse anonymously with InPrivate browsing. Install extensions for added security. Keep Microsoft Edge Updated.

Get the steps for changing your home page in Microsoft Edge, Internet Explorer 11, Google Chrome, Firefox, and Safari.