Use Work Folders in Windows 10, or the Work Folders app for iOS and Android, to store your work files and access them across all your devices.

Work Folders is a place to store your work files so that you can open them from all computers and devices, even when you are offline. Work Folders for Windows 7 enables you to use a Windows 7 computer to access your Work Folders if the following conditions are true: Your organization offers Work Folders, and has set it up for your domain account.

This update ensures that users are able to continue using Work Folders after they upgrade from Windows 7 SP1 to Windows 10. This update must be applied to the client before the upgrade, in order to maintain the sync partnership after the upgrade.

When you disconnect the computer or device from the network or change to a new network that does not have access to the Work Folders server, you receive a message bubble that contains a confusing error in Action Center. There is no specific error.

This article describes a Work Folders issue in Windows 8.1. You can fix this issue by using the update in this article. Before you install this update, see the Prerequisites section. Symptoms. User's Internet Explorer favorites are duplicated with conflict files when Work Folders and folder redirection are used for the user's favorites.

Cause. The December 8, 2020—KB4592449 (OS Builds 18362.1256 and 18363.1256) update contains an application programming interface (API) change that causes Work Folders to fail to sync files from server to device. Resolution. To fix this issue, install one of the following updates:

This article describes an issue that occurs after Active Directory Federation Services (AD FS) certificate rollover is complete, and the original certificate expires in Windows Server 2012 R2. A hotfix is available to resolve this issue. The hotfix has a prerequisite.

Work Folders stops syncing in Windows Server 2012 R2, and you receive the following error message: SYNC_E_METADATA_INVALID_OPERATION. This problem occurs when the virtual machine generates a new VM-Generation ID.

Cause. This issue occurs on devices that have been scavenged automatically to remove outdated resource records. When a system is scavenged, the recently installed latest cumulative update (LCU) is marked as permanent and the older components are removed from the system.

Select Open or Select Folder. With other browsers: Select Upload, select the files you want to upload, and select Open. If you don't see Upload > Folder, create a folder, and then upload the files to that folder. Note: If you have the OneDrive sync app installed, you can also upload with File Explorer.