Microsoft Store doesn't open - Microsoft Support
Try these troubleshooting steps if Microsoft Store does not launch in Windows 10.
Troubleshooting verification code issues - Microsoft Support
That verification method isn’t working right now: Sometimes the block may be tied to the verification method you are using.Try using another verification method connected to your account. For example, if you are using SMS to verify yourself and are hitting a block, try using an alternate email that is connected to the account to receive your authorization code.
Applies To: Microsoft account dashboard
My microphone isn't working in Microsoft Teams
If you're having trouble hearing others in your Teams calls and meetings, the problem is either with your speaker not working, or with your microphone.If other participants can hear each other well, the problem is most likely with your mic.
Applies To: Microsoft Teams
Use the Office offline installer - Microsoft Support
Use the Office offline installer to install Office 2016 or Office 2013 if you don't have an active Internet connection or you're having problems with slow speed or unreliable connections.
Applies To: Office 2021, Office 2019, Office 2016, Microsoft 365 for home, Office for business, Office 365 Small Business, Microsoft 365 admin, Office 365 operated by 21Vianet, Office 365 operated by 21Vianet - Small Business Admin, Office 365 operated by 21Vianet - Admin, Office 365 Germany - Enterprise, Office 365 Germany - Enterprise admin
I can't send or receive messages in Outlook - Microsoft Support
In Outlook, sometimes your outgoing messages get stuck in your outbox and just won't send. Learn about some ways to get them moving.
Applies To: Outlook for Microsoft 365, Outlook 2021, Outlook 2019, Outlook 2016, Outlook 2013, Microsoft 365 admin
Unlicensed Product and activation errors in Office
If Office activation fails, you'll see Unlicensed Product or Non-commercial use / Unlicensed Product in the title bar of your Office apps, and most features of Office are disabled. To restore all features of Office, you'll need to fix the problem that's causing activation to fail.
Applies To: Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, Access for Microsoft 365, OneNote for Microsoft 365, Project Online Desktop Client, Publisher for Microsoft 365, Visio Plan 2, Excel 2021, Word 2021, Outlook 2021, PowerPoint 2021, Access 2021, Project Professional 2021, Project Standard 2021, Publisher 2021, Visio Professional 2021, Visio Standard 2021, Office 2021, OneNote 2021, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Access 2019, Project Professional 2019, Project Standard 2019, Publisher 2019, Visio Professional 2019, Visio Standard 2019, Office 2019, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, Access 2016, OneNote 2016, Project Professional 2016, Project Standard 2016, Publisher 2016, Visio Professional 2016, Visio Standard 2016, Office 2016, Microsoft 365 for home, Office for business, Office 365 Small Business, Microsoft 365 admin, InfoPath 2013
Installing Windows 11 on devices that don't meet minimum system ...
The following disclaimer applies if you install Windows 11 on a device that doesn't meet the minimum system requirements: This PC doesn't meet the minimum system requirements for running Windows 11 - these requirements help ensure a more reliable and higher quality experience.
Troubleshoot problems with your Microsoft mouse or keyboard
We'll describe three connection types for keyboards and mice. Follow the description that applies to your mouse or keyboard’s connection type.
What to do if Microsoft Edge isn't working - Microsoft Support
Here are some solutions to common problems with the new Microsoft Edge . If Microsoft Edge keeps crashing. If you can't open Microsoft Edge, or if it opens briefly and then closes, or if you’re unable to open specific webpages, here are some things you can try.
Troubleshoot problems signing in to Windows - Microsoft Support
Learn how to troubleshoot Windows sign in issues, including problems signing in to your Windows device after upgrading.