If your Surface still didn't turn on after charging it and trying the keyboard and tablet shortcuts, you can try to force a shutdown, then restart. Here's how: Press and hold the power button until the logo screen appears (about 20 seconds). See Force a shut down and restart your Surface for more info.

If you don’t find a solution, go ahead and share details about your experience there, then check back later for responses. Submit feedback. If you've tried the steps in this article and don't find a solution that works, use Windows Feedback Hub to report an issue. This will help Microsoft find the cause of this problem and improve your ...

If our automated tool can't fix your issue, or if you'd like to fix it yourself, see the next section. Let us fix your issue Download Support and Recovery Assistant for Microsoft 365. Start Outlook in safe mode and disable add-ins. Sometimes add-ins can conflict with Outlook. Starting Outlook in safe mode, which starts Outlook without add-ins ...

If your cloud storage and mailbox are not full, and you can't send or receive email, or can't connect to Outlook.com, check these common causes: If you can't send or receive email, check your account: update your password if it's been changed recently. Your account might also be temporarily blocked because we noticed some unusual sign-in activity.

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Note: The steps to install the 2019, 2016, or 2013 versions of Office Professional Plus, Office Standard, or a stand-alone app such as Word or Project might be different if you got Microsoft 365 through one of the following: Microsoft Workplace Discount Program (formerly known as Home Use Program): If you bought Microsoft 365 for personal use through your company, see Install Office through ...

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The app isn't compatible with your device. Microsoft Store automatically hides or blocks the purchase button on apps that are incompatible with your device. You might see an app from Microsoft Store available on your PC, but not on another PC, or your Xbox.

Tips: While signing in, select Yes at the "Stay signed in?" prompt if you want to go straight to your mailbox next time (not recommended for shared computers). Alternatively, check the "Don't show this again" box and select No to be prompted for your password each time.. If you can't sign in, or have forgotten your username or password, use our sign-in troubleshooter.

To create the installation media, here's what you'll need: A PC with a reliable internet connection. The download time will vary, depending on your internet connection.