Important: If you turn on two-step verification, you will always need two forms of identification.This means that if you forget your password, you need two contact methods. Or if you lose your contact method, your password alone won't get you back into your account—and it can take you 30 days to regain access.

Important: If your Microsoft cloud storage is full, you cannot send or receive email.Messages sent to you while your storage was full are bounced back to the sender and are unrecoverable. Check your mailbox storage to see what's taking up space. Learn more about recent changes.

If you can't sign into your Microsoft account, most issues can be identified by our sign-in helper tool. The tool will ask you to enter the email address or mobile phone number you're trying to sign in with and check the details you provide.

When you mark email as junk, you can report the message to Microsoft to help improve the accuracy of the junk email filter. To set junk email reporting options, select Settings > Mail > Automatic processing > Junk email reporting.. Specify when to send junk email reports

After you set up your security verification methods for your work or school account, you can update the related details. Using the Security info page

When you use InPrivate tabs or windows, your browsing data (like your history, temporary internet files, and cookies) isn't saved on your PC once you're done.

Microsoft Teams is the ultimate messaging app for your organization—a workspace for real-time collaboration and communication, meetings, file and app sharing, and even the occasional emoji!

Microsoft Authenticator is a free app that helps you sign in to all your accounts without using a password - just use a fingerprint, face recognition, or a PIN.

Learn how to download, install, and configure Language Accessory Packs for Microsoft 365 for additional display, help, and proofing tools.

Customize your meetings and webinars with personalized touches for best-in-class experiences during client calls or company presentations with branded meetings, organizational backgrounds, and more.