This troubleshooter assists customers whose machines are not yet updated to the latest release, Windows 10 Version 1607. This update will initially be released only to a small set of targeted customers. This set will expand over time. Windows users can start the assistant from this article.

To find out if your printer is connected to Wi-Fi, see if your printer's built-in menu has options for checking its Wi-Fi connection, or check the printer's manual for instructions about how to add it to a Wi-Fi network.

Note: Use these steps for Windows programs.If you're having problems with an app you got from Microsoft Store, go to Fix problems with apps from Microsoft Store.

Download Microsoft Edge, Microsoft Launcher, or Link to Windows from the Google Play Store and sign in with your Microsoft account.

Windows 11 lets you quickly check your network connection status. Select the Start button, then type settings.Select Settings > Network & internet.The status of your network connection will appear at the top.

To find downloads on your PC: Select File Explorer from the taskbar, or press the Windows logo key + E.

Learn how to use Remote Desktop in Windows. On your Windows, Android, or iOS device: Open the Remote Desktop app (available for free from Microsoft Store, Google Play, and the Mac App Store), and add the name of the PC that you want to connect to (from Step 1). Select the remote PC name that you added, and then wait for the connection to complete.

An upgrade differs from an update in that it moves your PC from a previous version of Windows—such as Windows 10—to Windows 11. This FAQ is intended to answer questions about upgrading to Windows 11.

Note: If it’s been fewer than 10 days since you upgraded to Windows 10, your previous version of Windows will be listed as a system file you can delete.If you need to free up drive space, you can delete it, but keep in mind that you'll be deleting your Windows.old folder, which contains files that give you the option to go back to your previous version of Windows.

Keyboard shortcuts are keys or combinations of keys that offer a faster alternative to performing tasks typically done with a mouse. If you are trying to take a screenshot or screengrab, see How to take and annotate screenshots.. This article includes a list of keyboard shortcuts categorized as: