The classic cold-call scam. The scammers call you and claim to be from the tech support team of Microsoft or another company. They offer to help solve your computer "problems".

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Junk e-mail messages, also known as spam, can be a nuisance in your Inbox.The Junk E-mail Filter in Outlook identifies messages that are likely junk and moves them to the Junk E-mail folder. You can easily change the level of junk email protection or automatically delete junk email.

When you're ready, select the round, red Record button, wait for the countdown, then start speaking. To record from a specific slide, go to it, and then select Record.

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To activate Windows 10 using an internet connection: As Windows 10 will automatically activate if you are connected to the internet, you can confirm your activation status by selecting Start > Settings > Update & Security > Activation and looking under Windows.. If online activation fails, first try the activation troubleshooting in Activate Windows 10.

Sign out of your account and then sign in to your new account. If everything is fixed, move your personal data and files to the new account. To move your personal files from your old account to your new account, try opening File Explorer, expanding This PC > OSDisk (C:), and looking in the Users folder, where you should see folders for both accounts.

Important: If your Microsoft cloud storage is full, you cannot send or receive email.Messages sent to you while your storage was full are bounced back to the sender and are unrecoverable. Check your mailbox storage to see what's taking up space. Learn more about recent changes.

Digital goods like apps, games, add-on content, subscriptions, movies, TV shows, and books aren't returnable unless the offer for applicable law states that you're eligible for a refund.

If the Encrypt contents to secure data check box is selected, you have to have the certificate that was used to encrypt the file or folder to be able to open it. In this situation, you should obtain the certificate from the person who created or encrypted the file or folder, or have that person decrypt the file or folder.