Contact Microsoft Support. What's new. Surface Pro; Surface Laptop; Surface Laptop Studio 2

If your account has been hacked, use our sign-in helper tool below to help guide you to the right solutions. The tool will ask for your email address or phone number, and either show appropriate self-help, or offer the chance to talk to an agent.

Notes: If you don't see an option to Cancel, but instead see a link that says Turn on recurring billing, this means your subscription is already set to expire on the date shown and you won't be automatically charged after this date. There's nothing further to do at this time, and you can continue to use the product until your Microsoft 365 subscription expires.

Warning: Turning off Memory Integrity on a Secured-core PC takes the device out of a Secured-core state.If you choose to continue using your device without addressing the driver problem, you might discover that the functionality the driver supports does not work any longer, which could have consequences ranging from negligible to severe.

Important: If your Microsoft cloud storage is full, you cannot send or receive email.Messages sent to you while your storage was full are bounced back to the sender and are unrecoverable. Check your mailbox storage to see what's taking up space. Learn more about recent changes.

A family group is a set of individuals connected through the Microsoft Family Safety app on their Windows, Xbox, or mobile devices. Establishing a family group is an easy, effective way to encourage healthy online habits and manage busy schedules.

An eSIM lets you connect to the Internet over a cellular data connection. With an eSIM, you don't need to get a SIM card from your mobile operator, and you can quickly switch between mobile operators and data plans.

Why accounts are locked and disabled. Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement.Here are some common reasons why accounts are locked, though not all account locks occur for these reasons:

Resolution. To fix this problem automatically, run the "Fix problems that programs cannot be installed or uninstalled" troubleshooter to repair issues that block program installation or removal because of corrupted registry keys.Important To perform many of the methods and steps in this article, you must be logged on to your computer as an administrator.

If you are having issues installing or updating Gaming Services on your PC, or if you are noticing that the Xbox app for PC is launching with missing content, you may want to download and run the Gaming Services Repair Tool for PC.