For all Surface models Before you start, make sure you don’t have any other USB devices connected to your Surface, including USB mouse devices, keyboards, or other storage drives.

Note: The scan creates a backup file during the repair process.To change the default name or location of this backup file, in the Enter name of backup file box, enter a new name, or choose Browse to select the file you want to use. You may need to run the tool several times in order to repair your Outlook Data File.

Access, download, or run the Surface app and the Surface Diagnostic Toolkit to help find and solve Surface problems.

Learn how to open and run DxDiag.exe on Windows to collect device information and troubleshoot DirectX sound and video issues.

If you're having trouble launching Microsoft Store, here are some things to try: Reset the Microsoft Store cache: Press the Windows Logo Key + R to open the Run dialog box, type wsreset.exe, and then select OK.

If pressing the Connect button in action center doesn't find your device in Windows 10, here are some things to try:. Check action center to see if your Windows device supports Bluetooth. If it does, there'll be a Bluetooth button in action center. Make sure it's turned on.

To install a 64-bit version of Windows, you need a CPU that's capable of running a 64-bit version of Windows. The benefits of using a 64-bit operating system are most apparent when you have a large amount of random access memory (RAM) installed on your computer, typically 4 GB of RAM or more.

If you don't want to use OneDrive, the easiest solution is to unlink it. Follow the steps in Turn off, disable, or uninstall OneDrive, for how to unlink, hide, and uninstall OneDrive from your PC.

有关如何更改 Microsoft 帐户上的名称的说明。

IMPORTANT This update is not needed and will not be offered if your Windows Recovery Environment (WinRE) meets any of the following conditions: If the WinRE recovery partition does not have sufficient free space.