Things to try first. Try these things first to help you fix or narrow down the connection problem. Run Get Help to troubleshoot and fix common connection problems. Right click the network icon in the right side of the taskbar and select Diagnose network problems or open Get Help for Network & Internet

Test your camera with the Camera app. Select Start , then choose Camera from your apps. If you're asked to allow access to the Camera, select Yes.If the camera works in the Camera app, the problem might be with the app you're trying to use.

Caution: When navigating mail storage locations, careful not to confuse the Online Archive folder with your existing Archive mail folder.For example, Move to Archive action in the ribbon, places the selected item into your local Archive, not the Online Archive.

Look in the Surface app. The easiest way to find which Surface model you have is to use the Surface app. It shows the model name of your Surface device and each Surface accessory.

Before you begin. Driver updates for Windows, along with many devices, such as network adapters, monitors, printers, and video cards, are automatically downloaded and installed through Windows Update.

A BitLocker recovery key is needed when BitLocker can’t automatically unlock an encrypted drive in Windows. This key, which is a 48-digit number, is used to regain access to the drive.

Notes: By default, all searches are AND searches. You must capitalize the NOT and OR operators. Otherwise, Bing will ignore them as stop words, which are commonly occurring words and numbers that are omitted to speed a full-text search.

Examples To view your System Information, type: msinfo32 To create an .nfo file in the folder C:\Temp with a name of Test.nfo, type:. msinfo32 /nfo C:\TEMP\TEST.NFO To create a .txt file in the folder C:\Temp with a name of Test.txt, type:. msinfo32 /report C:\TEMP\TEST.TXT To view System Information from a remote computer with a UNC name of BIGSERVER, type:

Important: Steps may be different between new and classic Outlook for Windows. To determine which version of Outlook you're using, look for File on the ribbon.If there's no File option, follow the steps under the New Outlook tab. If the File option appears, select the tab for Classic Outlook.

A guide to help you identify and access your Microsoft account. How to check if your email is a Microsoft account? Go to the Microsoft account sign-in page at https://account.microsoft.com and enter your email address.