The toolkit checks for updates and checks different parts of your Surface. You can skip the tests that don't apply to your issue. Tests include:

If you forgot your PIN and need to reset it, you can do so from the Windows sign-in screen. Look below the PIN text box: If you see I forgot my PIN , select it and follow the instructions to reset your PIN.If there are multiple accounts on the device, choose the one you need to reset.

Most software that you buy directly from Microsoft, like Office, Windows, and Xbox games, comes as a digital download that you can download, install, or reinstall.

This article explains how you can get or create a digital signature for use in Office documents. To learn more about how to use them in Office documents, see Add or remove a digital signature in Office files.. What is a digital signature?

Learn how to join a Microsoft Teams meeting if you don't have an account. Join a Teams meeting as a guest in the Windows app or on the web.

Repair programs in Control Panel. Select the Advanced options link under the name of the app (some apps don't have this option). On the page that opens, select Repair if it's available.If it isn't available or doesn't fix the problem, select Reset.

There are some common two-step verification problems that seem to happen more frequently than any of us would like. We've put together this article to describe fixes for the most common problems.

After you set up your security verification methods for your work or school account, you can update the related details. Using the Security info page

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This article details the steps to take if you’d like to upgrade your device from Windows 11 Home to Windows 11 Pro. Upgrading to Windows 11 Pro using Microsoft Store