Note: If you forgot your account info and had to reset your security info, you must wait 60 days before closing your account.

There are a few common scenarios in which Windows running on a PC might be discovered to be non-genuine during validation. Repairs. If your PC has been repaired, you might start to see messages on your desktop that Windows isn't genuine.

Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.

Use the Windows Quick Assist app to get help with a computer problem from family or friends or help them out. Quick Assist uses a remote connection, so remember to only use it with people you trust, since they can see your computer screen or control your PC (if you allow it).

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Important: If your device is out of support, it is no longer receiving security updates from Microsoft and may become more vulnerable to security risks and viruses.Therefore, we strongly recommend that you update to the latest version of Windows. Each version of Windows is supported for 18 months.

Battery Life: Lowering your refresh rate can save battery power by reducing the amount of energy your display consumes.This can be useful when you are using a laptop or tablet and want to extend your battery life.

Learn how to log in to Microsoft Teams with your Microsoft 365 account. This step-by-step guide from Microsoft Support walks you through the process of accessing Teams on desktop, web, and mobile devices.

Get help with Outlook for Windows, the Outlook app, Outlook.com, and more. Find training videos, how-to articles, and Outlook support content

You'll see the logo screen on your screen. Continue to hold the Volume Up button. Release the button when the UEFI screen appears. If you have a Windows Pro/Enterprise device (not a Windows Home device), you can then toggle off Type Cover port from the Devices menu and exit UEFI. Re-enter UEFI (press power + Volume Up) and toggle Type Cover port back on, then check if the Keyboard works in UEFI.