In order to obtain the details of your reward, please go to your Order History and scan through the list of your orders. Look for the reward in question and at the far-right, click the Order Details button to get your redemption code or link.

检查你的版本. DirectX 是许多 Windows 游戏都需要的一种多媒体技术套件。 如果你的电脑未安装正确版本的 DirectX（产品包装盒上应标有所需的版本），游戏可能无法正常运行。

Look in the Surface app. The easiest way to find which Surface model you have is to use the Surface app. It shows the model name of your Surface device and each Surface accessory.

On the Outlook status bar, if you see Disconnected, Working Offline, or Trying to connect…, then Outlook can't reach the email server to send your mail.. To fix this problem, on the ribbon, select the Send/Receive tab, then, in the Preferences group, select Work Offline to toggle between offline mode and online mode.You may need to open the message and send it again or choose Send/Receive.

Note : Once you've signed in, Skype will remember your sign in information when you close Skype or sign out and choose to remember your account settings. If you don't have a Skype or Microsoft account: Visit Skype.com from your browser and download Skype.

Find out how to use Game Bar to capture game play, chat with friends, track achievements, and more.

How to access your Microsoft account? If you have confirmed that your email is a Microsoft account, you can access it by following these steps:

To get support in Outlook.com, click here or select Help on the menu bar and enter your query. If the self-help doesn't solve your problem, scroll down to Still need help? and select Yes.. To contact us in Outlook.com, you'll need to sign in.

For Wi-Fi connection. Select Start > Settings > Network & internet > Wi-Fi and then select the Wi-Fi network you're connected to.

Notes: You can either use an email address you own as a Microsoft account, or create a new address by choosing "Get a new email address" or "Use your email instead" when you sign up.