Learn more. Fix problems with apps from Microsoft Store. Manage your purchases from the Microsoft Store. Need more help? Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help.If you still need help, select Contact Support to be routed to the best support option.

Important: If your device is out of support, it is no longer receiving security updates from Microsoft and may become more vulnerable to security risks and viruses.Therefore, we strongly recommend that you update to the latest version of Windows. Each version of Windows is supported for 18 months.

注意: 如果你不在 Windows 设备上，可以通过转到“联系”Microsoft 支持部门 键入“排查 BSOD 错误”，在浏览器中运行“蓝屏疑难解答”。 然后按照“推荐的帮助”下的引导演练进行操作。

Windows 11 automatically downloads and installs updates to make sure your device is secure and up to date. This means you receive the latest fixes and security updates, helping your device run efficiently and stay protected.

Xbox Support offers help for Xbox, Game Pass, and billing questions. Get advice and customer service in the Xbox Support community.

In Windows 11, ensure that Camera access, Let apps access your camera, and the individual toggle for the Microsoft Store app you wish to use is turned on. If you do not see the app or website you're looking for in the list, it's likely a desktop app. Desktop apps cannot be individually toggled, but access for those apps can be controlled using Let desktop apps access your camera.

从屏幕右边缘滑入，然后点击“搜索”。 如果你使用的是鼠标，请指向屏幕右下角，然后单击“搜索”。在 “搜索 ”框中键入“命令提示符”，右键单击“ 命令提示符”，然后单击“ 以管理员身份运行”。如果系统提示你输入管理员密码或进行确认，则键入密码或单击“允许”。

Make the everyday easier with Windows 11. When there's a lot to do, Windows 11 helps you get it done. With intuitive navigation and new multitasking tools, it brings you the performance you want and the security you need.

There are a few common scenarios in which Windows running on a PC might be discovered to be non-genuine during validation. Repairs. If your PC has been repaired, you might start to see messages on your desktop that Windows isn't genuine.

Select the Start button, search for "OneDrive", and then open it: