If you can't sign into your Microsoft account, most issues can be identified by our sign-in helper tool. The tool will ask you to enter the email address or mobile phone number you're trying to sign in with and check the details you provide.

个人设备的所有者或管理员激活了 BitLocker (在某些设备上也称为设备加密，) 通过“设置”应用或控制面板： 在这种情况下，激活 BitLocker 的用户选择了保存密钥的位置，或者在设备加密的情况下选择 (，) 自动将密钥保存到其 Microsoft 帐户。

解决激活错误. 如果 Microsoft 365 无法激活，其最后会变为未授权，且 Microsoft 365 的所有编辑功能都会被禁用。 Microsoft 可能由于多种原因变为未授权。

With online threats getting more advanced day by day, it is important to prioritize the safety of your web browsing. Microsoft Edge offers several features and practices that can enhance your online security and protect your personal information.

Notes: If you don't see an option to Cancel, but instead see a link that says Turn on recurring billing, this means your subscription is already set to expire on the date shown and you won't be automatically charged after this date. There's nothing further to do at this time, and you can continue to use the product until your Microsoft 365 subscription expires.

Note: In earlier versions of Outlook, IMAP accounts also used an Outlook Data File (.pst).In Outlook 2016 and Outlook for Microsoft 365, IMAP accounts use Offline Outlook Data Files (.ost). You can also use an Outlook Data File (.pst) to backup or export items from any type of email account.

Join a Teams meeting on the web. Don't have the Teams app? You can still join a Teams meeting. In your email invite, select Join the meeting now.. You can also use a dial-in number and conference ID from the email to call in.

Note: If you receive a prompt asking whether to allow the app to access your camera (iOS) or to allow the app to take pictures and record video (Android). select Allow so the authenticator app can access your camera to take a picture of the QR code in the next step.If you don't allow the camera, you can still set up the authenticator app as described in Manually add an account to the app.

Notes: You can use most static image files on PC, macOS, iOS and Android, but HEIC and animated GIFs are not supported, sorry. To see entire portrait or landscape photos, use a photo editing app to add borders to make the image square.

Tip: If you believe someone has acquired your payment info, contact your bank or your payment provider to prevent more charges. Tell them your credit card has been stolen or compromised - If you only dispute the charges, there's nothing to prevent the fraudulent charges from happening again.