Access, download, or run the Surface app and the Surface Diagnostic Toolkit to help find and solve Surface problems.

Ensure these modes create an alert that is visible on your device. Make sure you have a device signal and Internet connection. Make sure your phone calls and text messages are getting through to your mobile device.

If you're having trouble launching Microsoft Store, here are some things to try: Reset the Microsoft Store cache: Press the Windows Logo Key + R to open the Run dialog box, type wsreset.exe, and then select OK.

Important: If your device is out of support, it is no longer receiving security updates from Microsoft and may become more vulnerable to security risks and viruses.Therefore, we strongly recommend that you update to the latest version of Windows. Each version of Windows is supported for 18 months.

Resolution. To fix this problem automatically, run the "Fix problems that programs cannot be installed or uninstalled" troubleshooter to repair issues that block program installation or removal because of corrupted registry keys.Important To perform many of the methods and steps in this article, you must be logged on to your computer as an administrator.

Why accounts are locked and disabled. Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement.Here are some common reasons why accounts are locked, though not all account locks occur for these reasons:

Install the S/MIME control. Get a certificate, sometimes referred to as a key or digital ID. The first step to use S/MIME is to obtain a certificate from your IT administrator or helpdesk.

Make the everyday easier with Windows 11. When there's a lot to do, Windows 11 helps you get it done. With intuitive navigation and new multitasking tools, it brings you the performance you want and the security you need.

Connect with friends, family, and coworkers in Teams. Stay organized and connected with friends, family, and coworkers all from one app. Get started

Introducing Microsoft Phone Link Our evolution of the former Your Phone app brings a new name to the user experience. With the new Phone Link on your Windows PC and the new Link to Windows app on your Android device, accessing your mobile apps and content has never been easier!