Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Note: If you start to play a DVD or VCD in the Player Library, the Player automatically switches to Now Playing mode. The Blu-ray Disc format is not supported in Windows Media Player. To play a Blu-ray Disc, you need to use a non-Microsoft program that supports Blu-ray playback and a device capable of reading Blu-ray Discs.

To add another account to OneDrive on your computer. If you already have a personal OneDrive account set up, you can only add work or school accounts.

Using the new Microsoft Teams, you can now be logged into multiple work, school, and personal accounts on the Windows desktop app. Easily switch back and forth between organizations, including guest organizations. See and change your notification settings for your various accounts.

Which devices support cross-device copy and paste? Cross-device copy and paste is supported on Surface Duo and Android devices that are running One UI version 2.1 or above or select HONOR devices (1.22036.14.0 or later) or OPPO devices (1.23093.0 or later) or select ASUS devices.

Important: Copilot in Outlook only supports work or school accounts, and Microsoft accounts using outlook.com, hotmail.com, live.com, and msn.com email addresses at this time. Any Microsoft account using an account from a third-party email provider, such as a Gmail, Yahoo, or iCloud, can still use Outlook, but won't have access to the Copilot features in Outlook.

Why does my reading pane have a dark background? When dark mode is turned on, the reading pane has a dark background to reduce eye strain. You can make the reading pane brighter by selecting at the top of the reading pane. If you don't see the button, select .

Updates to the default screen and sleep settings now help you use energy more efficiently and extend battery life. You can find efficiency settings in Windows 11 at Settings > System > Power & battery.. For a guided walkthrough of how each of the power and battery settings can improve your device's performance, click the button to open the Get Help app:

Use Outlook in the new Microsoft Edge. In Microsoft Edge, sign in to your Outlook on the web or Outlook.com account.

If installation doesn't start automatically, browse the disc to find the program setup file, usually called Setup.exe or Install.exe. Open the file to start installation.