Microsoft's products and services work best if you use the same language and region across all your devices, and in all of your app and Store settings.

Microsoft/Surface マウスまたはキーボードが動作しない場合や、マウスのペアリングを行う際に Bluetooth デバイスの一覧に表示されない場合、またはペアリング中にエラー メッセージが表示される場合は、以下のトラブルシューティング手順をお試しください。

Learn how to install Windows 7 Service Pack 1 (SP1). Includes info about how to get the download, requirements, and more.

Find out how to manage your Xbox subscriptions to request a refund or cancel a recurring payment.

Si vous rencontrez des problèmes de son ou audio, les suggestions suivantes peuvent vous aider. Ces conseils sont affichés dans l’ordre. Commencez par le premier de la liste ; s’il ne vous permet pas de résoudre votre problème, passez au suivant.

Learn how to sign in and create app passwords for Microsoft apps and devices that don't support two-step verification.

Learn how to find and install digital downloads from Microsoft Store. See instructions to download and install software directly purchased from Microsoft.

Learn how to redeem your Microsoft Rewards points for a huge variety of great products and sweepstakes.

Smart charging will be paused and allow a full battery charge until your Surface needs to turn it on again. It may take several days before smart charging turns on again and limits your battery capacity to 80%.

Learn how to use the Activation troubleshooter to resolve common activation issues in Windows.