¿Está preparado para instalar? Antes de empezar, asegúrate de que tu PC o Mac cumple los requisitos del sistema.. Si ya ha canjeado una clave de producto, simplemente va a reinstalar las aplicaciones o sabe que tiene una licencia asignada a través del trabajo o la escuela, puede ir directamente a la sección iniciar sesión para descargar e instalar Microsoft 365 u Office.

If prompted, enter your password. However, if you have two-factor authentication set up, you might see a window asking you to Create an app-specific password.To obtain an app-password, do the following:

If you want to give access to desktop apps, make sure that Let desktop apps access your microphone is turned on.You can't turn off microphone access for individual apps. Others can't hear me. Try the following solutions:

Training: Learn how to quickly get started with Microsoft 365, share and collaborate, work in Microsoft Teams, work from anywhere, and try cool Microsoft 365 features.

Here’s how to reinstall Microsoft Edge whether you’re a Windows or Mac user: Open any working browser. (Note: If you’re a Windows user and your Microsoft Edge is not currently functioning, to open Internet Explorer, type IE in the search box on the taskbar and then select Internet Explorer from the results.Or press the Windows logo key on your keyboard and then type IE in the search bar.)

Tips: If you don't see the OneDrive icon, OneDrive might not be running. On a PC, go to Start, type OneDrive in the search box, and then click OneDrive in the search results. You might need to click the Show hidden icons arrow next to the notification area to see the OneDrive icons. On a Mac, use Spotlight to search for OneDrive and open it.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Microsoft Edge is the browser recommended by Microsoft. Support for Internet Explorer ended on June 15, 2022. If any site you visit needs Internet Explorer 11, you can reload it with Internet Explorer mode in Microsoft Edge.

Important: Copilot in Outlook only supports work or school accounts, and Microsoft accounts using outlook.com, hotmail.com, live.com, and msn.com email addresses at this time. Any Microsoft account using an account from a third-party email provider, such as a Gmail, Yahoo, or iCloud, can still use Outlook, but won't have access to the Copilot features in Outlook.

Resolve Windows blue screen errors with tips and resources to do your own troubleshooting, or contact the Microsoft support if you need more help.