Contact Microsoft Support. What's new. Surface Pro; Surface Laptop; Surface Laptop Studio 2

If you want to run Windows 7 on your PC, here's what it takes: 1 gigahertz (GHz) or faster 32-bit (x86) or 64-bit (x64) processor*

You may see an "account frozen" message and icon if you have exceeded your storage allowance and/or haven't signed in for a long time. You just need to get back under your Microsoft storage quota to get access to your files again.

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Cause. The device has no drivers installed on your computer, or the drivers are configured incorrectly. Recommended Resolution. Update the Driver. In the device's Properties dialog box, click the Driver tab, and then click Update Driver to start the Hardware Update Wizard.Follow the instructions to update the driver.

如果你不希望第三方站点在你的电脑上存储 Cookie，则可以阻止 Cookie。 但是执行此操作可能会导致某些页面无法正确显示，或者可能会从站点收到一条消息，通知你需要允许 Cookie 才能查看该站点。

检查电缆（对于有线打印机）。确保打印机的 USB 电缆已从打印机正确连接到你的电脑。 如果未识别 USB，请参阅自动诊断和修复 Windows USB问题。. 检查无线连接（对于无线打印机）。

Notes: Some users won’t see the notification for the first hour after a Windows Update due to their notification settings. (To check this, select Start gt; Settings > System > Notifications > Turn on do not disturb automatically, and see if For the first hour after a Windows feature update is checked.) To change Dynamic Lighting settings before seeing the notification, follow the steps above.

我可以重新分发语言包吗？ 如果你代表政府或政府机关、政府隶属机关或政府扶持的文化或语言委员会或机构，或认可的教育机构，你可以按原样将从 Microsoft 收到的包重新分发给具有有效软件许可的用户。

Both batteries in the Surface Book must be charged above 10 percent to detach the keyboard. If either of the batteries has less than a 10 percent charge, the green light on the Detach key won’t come on when you press it and you won’t be able to detach the keyboard.