Learn how to tell if your Office software is genuine. To help determine if your Microsoft software is genuine, go to our How to Tell site for more information. Here you'll learn about authentic packaging, including what to look for with product key labels, and Certificate of Authenticity (COA), how to report counterfeit software, and find out what your shopping and licensing options are.

If you want to track your Microsoft Rewards order after you redeem an award, sign in to the Rewards page with your Microsoft account, select Redeem and then select Order history.On the Order history page, find your order and then look under Status.. Open Rewards dashboard

Si tienes problemas de sonido o audio, las siguientes sugerencias pueden ayudarte. Las sugerencias se enumeran en orden, por lo que debes empezar por la primera; comprobar si se soluciona el problema y, de no ser así, continuar por la siguiente.

通过使用一组有限的文件和驱动程序，安全模式可使 Windows 在基本状态下启动。 如果在安全模式下没有出现问题，你就会知道默认设置和基本设备驱动程序不是导致此问题的原因。

Explore Microsoft Store services From free shipping and returns to our 60-day price protection, we’re here to help you do more with best-in-class devices, software, games, and resources.

Desinstala o quita aplicaciones y programas en la aplicación Configuración. Hay diferentes formas de quitar aplicaciones y programas, por lo que, si no encuentras el que estás buscando, puedes probar con otra ubicación.

Digital goods like apps, games, add-on content, subscriptions, movies, TV shows, and books aren't returnable unless the offer for applicable law states that you're eligible for a refund.

Refunds are typically issued for requests that meet the following criteria: Requests are made within 14 days of the purchase date; Requests are for games in which you haven’t accumulated a significant amount of play time

How to determine what is causing the problem after you do a clean boot. If your problem does not occur while the computer is in a clean boot environment, then you can determine which startup application or service is causing the problem by systematically turning them on or off and restarting the computer.

Poznámka: Nejlepší a nejbezpečnější způsob, jak získat aktualizace ovladačů v Windows, je vždy prostřednictvím služba Windows Update.Pokud máte problémy s služba Windows Update, můžete zjistit, jestli vám některý z odkazů na webu Update Windows může pomoct napřed.