If you still can't sign in, try creating a new local administrator account, sign in to that new account, then follow the steps in Fix a corrupted user profile to copy your personal data from the old profile into the newly created one.

If you can't sign in to your email account on the Outlook mobile app, get help for the account you're trying to sign in with

Introduction This article contains information about how to troubleshoot problems that affect the ability to sign in to Microsoft Office apps for Mac, iPad, iPhone, or iPod Touch. This article also contains resources for IT administrators to address reports about Active Directory Federation Services (AD FS) issues that are specific to Office for Apple iOS and Mac platforms. In this table ...

Currently, there's an issue where Microsoft 365 email accounts are being disconnected from Apple Mail. Microsoft is aware of this issue and actively working to resolve it. In the meantime, to resolve this issue, please follow these steps. Re-enter your login credentials When prompted, click Edit Settings in the Apple Mail app and re-enter your login credentials. If you don't see the message in ...

If you have your Exchange account set up in the default mail app on iOS you can copy the exact settings into our app by following these steps: Open the iOS Settings.

All Microsoft 365 plans allow you to view documents using the Word, Excel, PowerPoint, or OneNote apps for iOS or Android devices. However, the features and files available to you depend on if you have a Microsoft 365 qualifying plan or non-qualifying plan, or if you have a one-time purchase of Office.

Whenever you sign in to your Microsoft account, you may also get sign-in approval notifications in the Outlook mobile app. You will see sign-in requests appear either on the lock screen or in the Outlook mobile app. You'll also be able to get one-time passcodes, which you can copy/paste into other sign-in screens.

Windows 10 and 11 contain a large set of emojis. To insert one: Put your cursor where you want the emoji. Hold Windows key + . (period) to open the Windows Emoji picker. Select a symbol to insert it in your email message. When you're done, select × to close the emoji picker. In the Windows emoji picker, you can either scroll through the list, use the category icons at the top or bottom of the ...

Microsoft 365 Copilot Chat uses your work or school account for authentication and automatically provides enterprise data protection when you're signed in with that account. Your prompts, including any work content you add to the prompt, and Copilot’s responses aren't used to train foundation models.

The system requirements below apply to Microsoft 365 Apps for enterprise and Microsoft 365 Apps for business, as well as all enterprise, business, education, government, and nonprofit plans that include Microsoft 365 client apps. They also apply to standalone plans for individual services, such as email-only or online-meetings-only plans.