Help with BitLocker. Finding product keys for Windows and Office. Other support. Help with a work or school account password. I need to talk to a customer support agent. Learn how to get Microsoft account help, troubleshoot sign in issues, keep your account secure, and manage your Microsoft account dashboard.

About Windows 11 in S mode. Windows 11 in S mode is a version of Windows 11 that's streamlined for security and performance, while providing a familiar Windows experience. To increase security, it allows only apps from Microsoft Store, and requires Microsoft Edge for safe browsing.

Other subscription plans. Besides Microsoft 365 Family or Personal, there are other Microsoft 365 plans which include additional benefits and features designed specifically for small and mid-size businesses, enterprises, schools, or non-profits. You also get 5 GB of OneDrive online cloud storage with your free Microsoft account so you can access your files from anywhere.

When Smart charging is on, you’ll see a heart on the Battery icon in the following places—on the right side of the taskbar and in Power & battery settings. When your hover over the Battery icon with your mouse, it says “Fully Smart charged” and means the battery isn’t charging even though your device is still plugged in.

Securely browse the web in Microsoft Edge. With online threats getting more advanced day by day, it is important to prioritize the safety of your web browsing. Microsoft Edge offers several features and practices that can enhance your online security and protect your personal information. Follow these guidelines to browse the web securely in ...

Avoid and report Microsoft technical support scams. Microsoft will never proactively reach out to you to provide unsolicited PC or technical support. If you receive a phone call claiming to be from Microsoft, or see a pop-up window on your PC with a fake warning message and a phone number to call and get your “issue” fixed, it’s better to ...

If you bought a physical item from the Microsoft Store, and we're shipping it to you, you can check the status on the order history page. Tip: If you didn't sign in and used Guest Checkout when you created your order, use the Guest Order Lookup instead. If the status of your order is Shipped, check for a Track Shipping link below the status.

准备好安装了吗？ 在开始之前，请确保电脑或 Mac 满足 系统要求。. 如果你已兑换产品密钥，只需重新安装应用，或者知道你已通过工作或学校分配了许可证，则可以跳到登录部分 ，下载并安装 Microsoft 365 或 Office。 但是，如果是 首次 安装 Microsoft 365 或 Office，可能需要先执行一些步骤。

Select Start > Settings > System > Activation . Select Change product key, and then enter the 25-character product key. Open Activation settings. If you've made a major change to your device's hardware, such as a motherboard replacement, run the Windows Activation troubleshooter located on the activation settings page.

Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more