Learn how to receive a refund or exchange for items purchased from Microsoft.

Learn how to use virus and threat protection options in Windows Security to scan your device for threats and view the results.

Learn how to recover a hacked or compromised account, what to do next, and how to prevent your account from being compromised in the future.

Use the Xbox mobile app, the Xbox Game Pass app, or the Microsoft Store on PC to remotely install games—so your games are ready when you are.

Learn how to download a recovery image for your Surface device and restore it to factory settings.

Get troubleshooting tips to fix problems with apps from Microsoft Store.

Learn how to use your voice to create and edit documents in Word with the Dictate feature. Find out how to enable, customize, and troubleshoot Dictation.

若要捕获视频截图，请打开“截图工具”，选择“ 录制 ”按钮，然后选择“ 新建录制”，或按 Windows 徽标键 + Shift + R。选择要录制的屏幕区域，然后选择“ 开始”。完成后，选择“ 停止”。此时，可以按原样保存录制内容，或在 Clipchamp 视频编辑器中选择“在 Clipchamp 中编辑 ”以使用录制内容。

Create an alias to give you an additional email address which uses the same inbox, contact list, and account settings as your primary email address in Outlook.com.

Learn how to get Microsoft Store updates for your apps and games. Download the latest versions of Microsoft Store apps and games.