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Microsoft Store & billing help
Get Microsoft billing support. Find help with Microsoft Store purchases, subscriptions, refunds, payment options, and checking your order history.
Stay safe with a genuine Office license - Microsoft Support
After launching an Office app, you might receive a message that says Get genuine Office.. If you see this, we've determined that the Office product installed on your device isn't legitimate and you may be a victim of software counterfeiting.
Applies To: Office 2019
My microphone isn't working in Microsoft Teams
If you're having trouble hearing audio in Teams, you might be having trouble with your microphone. Here are some solutions to get you back on track. Solutions include: updating device drivers, checking privacy settings.
Applies To: Microsoft Teams
View, edit, and manage video transcripts and captions
How to use Stream's Transcripts and Captions features with video in OneDrive and SharePoint.
Applies To: Microsoft Stream, Stream on SharePoint
Office Help & Training
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KB5001716: Update for Windows Update Service components
Notes about this update. When this update is installed, Windows may attempt to download and install feature updates to your device if it is approaching or has reached the end of support for your currently installed Windows version.
Ändern oder Zurücksetzen des Kennworts - Microsoft-Support
Erfahren Sie, wie Sie Ihr Windows-Kennwort ändern oder zurücksetzen, wenn Sie es vergessen oder verloren haben.
Request a refund for digital games | Xbox Support
Find out how to submit a request for a refund for a purchase of digital Xbox content.
Can't send or receive email in Outlook.com - Microsoft Support
Learn how to fix Outlook.com email sync issues if you can't receive or send messages.
Applies To: Outlook.com
How to enable JavaScript in Windows - Microsoft Support
This article describes step for users to allow all Web sites in the Internet zone to run JavaScript in Internet Explorer, Chrome, and Firefox.