Windows help and learning
Find help and how-to articles for Windows operating systems. Get support for Windows and learn about installation, updates, privacy, security and more.
Troubleshoot Outlook for Windows issues - Microsoft Support
Important: Steps may be different between new and classic Outlook for Windows. To determine which version of Outlook you're using, look for File on the ribbon.If there's no File option, follow the steps under the New Outlook tab. If the File option appears, select the tab for Classic Outlook.
Applies To: Outlook for Microsoft 365, Outlook 2021, Outlook 2019, Outlook 2016, Outlook 2013, New Outlook for Windows
Install Quick Assist - Microsoft Support
To pin Quick Assist to your taskbar so you can quickly get back to it, after Quick Assist is open, right-click (or press and hold) the icon on your taskbar > Pin to taskbar. If the old app icon still appears on your device, make sure you select the new app icon.
How to get support for Outlook.com - Microsoft Support
If you can't sign in. To protect your account, the Outlook.com team won't be able to help if you're having problems signing in. Use the Microsoft account sign-in helper to get back into your account.
Applies To: Outlook.com
Can't sign in to OneDrive - Microsoft Support
OneDrive not connected. If you cannot sign in to your OneDrive sync app, or you see a message saying OneDrive is not connected, let our troubleshooter guide you through the steps to get syncing again, or follow the steps below.
Applies To: OneDrive for Business, OneDrive (work or school), OneDrive (home or personal), OneDrive (work or school) operated by 21Vianet, OneDrive for Mac, OneDrive for Windows
Sign in using Microsoft Authenticator - Microsoft Support
Sign in to a work/school account using a remote computer. Many apps allow you to authenticate by entering a code on another device such as a PC.
Sync files with OneDrive in Windows - Microsoft Support
See and manage your OneDrive files. You're all set. Your OneDrive files will appear in File Explorer in the OneDrive folder. If you use more than one account, your personal files appear under OneDrive – Personal and your work or school files appear under OneDrive - CompanyName.. You now have a new white or blue cloud icon (or both) in your notification area and your files are synced to your ...
Applies To: OneDrive for Business, SharePoint Server Subscription Edition, SharePoint Server 2019, SharePoint in Microsoft 365, Office for business, Microsoft 365 admin, Office 365 operated by 21Vianet, Office 365 operated by 21Vianet - Admin, OneDrive (work or school), OneDrive (home or personal), OneDrive (work or school) operated by 21Vianet, OneDrive for Windows, SharePoint admin center, SharePoint in Microsoft 365 Small Business, SharePoint operated by 21Vianet
Connect to a VPN in Windows - Microsoft Support
Whether it's for work or personal use, you can connect to a virtual private network (VPN) on your Windows 10 PC. A VPN connection can help provide a more secure connection and access to your company's network and the internet, for example, when you’re working from a coffee shop or similar public place.
Change the power mode for your Windows PC - Microsoft Support
Choose the power mode that works for you and what you want to do on your Windows 10 PC. This lets you determine what’s important to you—getting the best battery life, best performance, or a balance between the two.
Windows Hello common issues and troubleshooting tips
Windows Hello enables a sign in experience using facial or fingerprint recognition, or a PIN. While it offers a convenient and secure way to access your device, you might sometimes encounter sign in issues.