Try these steps if you’re having trouble buying apps, games, or downloads from the Microsoft Store.

Data Execution Prevention (DEP) is a technology built into Windows that helps protect you from malicious code launching from areas of memory that have been designated as for data only.

Change the application's high-DPI scaling mode. In the High DPI scaling override area, select Override high DPI scaling behavior, and then try one of the following options:. Application – Disable all Windows scaling settings and only use the app developer's setting. This option was called Disable display scaling on high DPI settings in previous versions of Windows.

Digital goods like apps, games, add-on content, subscriptions, movies, TV shows, and books aren't returnable unless the offer for applicable law states that you're eligible for a refund.

The Xbox app on PC relies on two Microsoft accounts: the Microsoft Store account, and the Xbox account (your PC gaming account). The Microsoft Store account provides access to owned games, subscription benefits, and other Xbox app purchases made by that account. The Xbox account is used for game streaming access, in-game purchases, achievements, and friends.

Here are a few different ways to find help for Windows. Search for help - Enter a question or keywords in the search box on the taskbar to find apps, files, settings, and get help from the web.

Default Office theme colors. The color palette of the Office theme prioritizes the creation of modern and accessible content. The previous Office theme has been renamed Office Theme 2013–2022 and can still be accessed in the theme galleries of each Office application.. Change a theme and make it the default in Word or Excel

Method. Used for. Authenticator app. Two-factor verification and password reset authentication. Text messages. Two-factor verification and password reset authentication.

First time, infrequent senders, or senders marked [External] - While it's not unusual to receive an email or Teams message from someone for the first time, especially if they are outside your organization, this can be a sign of phishing.Slow down and take extra care at these times. When you get an email or a Teams message from somebody you don't recognize, or that Outlook or Teams identifies ...

You may see an "account frozen" message and icon if you have exceeded your storage allowance and/or haven't signed in for a long time. You just need to get back under your Microsoft storage quota to get access to your files again.