The Windows 10 free upgrade offer ended on July 29, 2016. To upgrade to Windows 10, you will need to have a compatible PC and purchase a full version of the software.We recommend that you don’t install Windows 10 on an older device, as some Windows 7 devices are not compatible with Windows 10 or could experience reduced feature availability.

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Note: If a compatibility issue has been identified on your device that would disrupt your experience using Windows 11, we will temporarily delay your upgrade until the issue is resolved.Compatibility safeguard holds help ensure you have the best experience possible when upgrading and your productivity is not disrupted if critical apps or drivers are not yet compatible.

如果遇到特定文件类型的错误，则可能是编解码器缺失或过时。 若要解决此问题，请执行以下操作： 检查文件属性： 确保电脑上有正确的编解码器来播放媒体文件。 若要检查文件格式和编解码器信息，请右键单击媒体文件，选择“属性”，然后转到“详细信息”选项卡。

After you export your contacts, use Excel to open the CSV file and check that there's data. When you close the file, Excel will prompt you a few times with "are you sure you want to save it in CSV format?"

注意: 带 USB Type-C 连接器的电脑具有更高的功率限制。 如果连接器支持 USB 电力传输，则其能够以更大的功率实现更快速充电。. 要更快地充电，你的电脑、充电器和线缆均必须符合行业标准。

Si encuentras errores con un tipo de archivo específico, es posible que te falte un códec u esté obsoleto. Para resolver esto, Comprueba las propiedades del archivo: Asegúrate de que tienes los códecs adecuados en el PC para reproducir tus archivos multimedia. Para comprobar el formato de archivo y la información del códec, haz clic con el botón derecho en el archivo multimedia ...

Solucionar problemas con accesorios Bluetooth. Si puedes activar Bluetooth pero tienes problemas para emparejar o usar un accesorio Bluetooth, prueba los siguientes pasos para solucionar problemas comunes de accesorios Bluetooth.

Digital goods like apps, games, add-on content, subscriptions, movies, TV shows, and books aren't returnable unless the offer for applicable law states that you're eligible for a refund.

New features gradually rolling out: Improvements to folder backup opt-out experience.We are updating the behavior when users turn off folder backup.