Check the “Known Issues” section to see if an issue you’re experiencing is currently being tracked. If you’re still having the problem, or you have a new issue to report, make sure to send that feedback to Xbox.

See also. If you can't find Microsoft Store, see Trouble finding Microsoft Store in Windows 10. If you're having trouble launching Microsoft Store, see Microsoft Store doesn't launch. If you can launch the Microsoft Store but you are just having trouble finding or installing an app, see I can't find or install an app from Microsoft Store. Need more help?

Upload captions and transcripts Upload your own WebVTT captions and transcript file by selecting Video settings in the upper right of the web player.Expand the Transcripts and captions section if closed, then select Upload.In the dialog that appears, select the language of the file you’re uploading.

Why some files won't open in Internet Explorer. Internet Explorer uses add-ons such as Adobe Reader to view some files in the browser. If a file that needs an add-on won't open, you might have an older version of the add-on, which needs to be updated.

HDR content on Windows offers better brightness and color capabilities compared to traditional content (sometimes called standard dynamic range [SDR] content).

When you use Game Mode, Windows prioritizes your gaming experience by turning things off in the background. When you’re running a game, Game Mode:

Learn how to tell if your Office software is genuine. To help determine if your Microsoft software is genuine, go to our How to Tell site for more information. Here you'll learn about authentic packaging, including what to look for with product key labels, and Certificate of Authenticity (COA), how to report counterfeit software, and find out what your shopping and licensing options are.

Are you looking for Contacts in the Mail app for Windows 10? The Mail app uses the People app for Windows 10 to store contact information. When you open a new message in Mail for Windows 10, start typing a contact's name or email address and Mail for Windows 10 will search the People app and display a list of suggestions for you to choose from.

Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date; Requests are for games in which you haven’t accumulated a significant amount of play time

Explore Microsoft Store services From free shipping and returns to our 60-day price protection, we’re here to help you do more with best-in-class devices, software, games, and resources.