Troubleshoot buying issues with Microsoft Store
Try these steps if you’re having trouble buying apps, games, or downloads from the Microsoft Store.
Applies To:
Microsoft account dashboard
Media Feature Pack list for Windows N editions
Windows 11 N: Select the Start button, then select Settings > Apps > Optional features.. Select View features next to Add an optional feature, and then select the Media Feature Pack in the list of available optional features.
What does it mean when your OneDrive account is frozen?
Learn how to unfreeze your OneDrive account if it has been inactive over 12 months.
Applies To:
Office for business, OneDrive (home or personal)
Hỗ trợ của Microsoft
Bộ phận hỗ trợ của Microsoft sẵn sàng trợ giúp bạn về các sản phẩm của Microsoft. Tìm bài viết hướng dẫn, video và nội dung đào tạo về Microsoft Copilot, Microsoft 365, Windows, Surface, v.v.
Download files from the web - Microsoft Support
Learn how to download files from the web, change your default download location, and find files you've downloaded on your PC using Internet Explorer.
Free up space for Windows updates - Microsoft Support
Learn how to free up space for Windows update including deleting nonessential files, using an external hard drive, and updating your hard drive.
Microsoft Support
Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.
Xbox Support
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Make older apps or programs compatible with Windows
Learn how to get older apps or programs to run on Windows 10 or Windows 11 by adjusting compatibility settings.
I can't find or install an app from Microsoft Store
Learn why you might not be able to find or install some of the apps in Microsoft Store.