Notes: If you know your password, but just want to change it, go to account.microsoft.com Security tab, and select Change my password. If you know your username and password but they have stopped working, read My username and password have stopped working.

If you are using a mouse, select Start > Settings > Accessibility > Magnifier.Select View, and then open the Keep the mouse pointer or Keep the text cursor drop-down menu, and select how Magnifier behaves when the mouse pointer or text cursor move around the screen. This is something you should experiment with to see which combination works best for you.

If you weren't able to change your password. If you couldn't change your password this way, see Reset your Microsoft account password. Need more help? Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help.If you still need help, select Contact Support to be routed to the best support option.

Tip: If you encounter a problem on your Windows device, pressing the Windows logo key + F takes a screenshot, then opens the Feedback Hub app and automatically uploads the screenshot to the Feedback tab. Follow the on-screen instructions to detail the problem you've encountered.

The following illustration shows how these keys are arranged on a typical keyboard. Your keyboard layout might be different. Typing text. Whenever you need to type something in a program, e‑mail message, or text box, you'll see a blinking vertical line ( ) called the cursor or insertion point.It shows where the text that you type will begin.

Use the Windows Quick Assist app to get help with a computer problem from family or friends or help them out. Quick Assist uses a remote connection, so remember to only use it with people you trust, since they can see your computer screen or control your PC (if you allow it).

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Outlook won't accept my password. If you've forgotten the password for a Microsoft account, user our sign-in helper to get back into your account.. If you know you’re using the correct password for your email account but Outlook won’t accept it, you might have an email account that requires additional security.

Discover the latest updates for Windows 10, including improvements and fixes, known issues, and guidance on how to get the update.

Tips: If you don't see the OneDrive icon, OneDrive might not be running. On a PC, go to Start, type OneDrive in the search box, and then click OneDrive in the search results. You might need to click the Show hidden icons arrow next to the notification area to see the OneDrive icons. On a Mac, use Spotlight to search for OneDrive and open it.