Find out the steps you can take if you receive a message telling you a driver can't load on your device.

If you can't sign into your Microsoft account, most issues can be identified by our sign-in helper tool. The tool will ask you to enter the email address or mobile phone number you're trying to sign in with and check the details you provide.

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Download the latest internet browser recommended by Microsoft from the official support page.

Learn about different things you can try to fix network connection problems in Windows.

The following disclaimer applies if you install Windows 11 on a device that doesn't meet the minimum system requirements: This PC doesn't meet the minimum system requirements for running Windows 11 - these requirements help ensure a more reliable and higher quality experience.

If your Surface touchscreen doesn’t work, try these steps first. To try to resolve these issues, you can begin by following the steps below to boot to UEFI and test touch functionality, reinstall the touchscreen driver, check for Windows and Surface updates, or reset Surface.. If that doesn't resolve the issues, you can find more info in Is your touchscreen still not working?.

Try these troubleshooting steps if Microsoft Store does not launch in Windows 10.

Learn how to troubleshoot Windows sign in issues, including problems signing in to your Windows device after upgrading.

Learn how to sign in to Office or Microsoft 365 from a desktop application or your web browser.