How to determine what is causing the problem after you do a clean boot. If your problem does not occur while the computer is in a clean boot environment, then you can determine which startup application or service is causing the problem by systematically turning them on or off and restarting the computer.

Note: If you start to play a DVD or VCD in the Player Library, the Player automatically switches to Now Playing mode. The Blu-ray Disc format is not supported in Windows Media Player. To play a Blu-ray Disc, you need to use a non-Microsoft program that supports Blu-ray playback and a device capable of reading Blu-ray Discs.

Enter your Email, phone, or Skype name in the first box if you know it.; In the Contact email address text box, type an email address where we can contact you or send your password reset link. Note that this email address should be different from the one you’re trying to recover. In the third text box, type the characters displayed on the screen.

To pin apps to the taskbar. Select Start , select the arrow next to All apps, right-click the app, then select More > Pin to taskbar.

After you've signed up for Microsoft 365, you and your employees can install your Office apps. From the admin center, select Office software.. Choose a language, and then select Install.. When prompted, select Run.. Select Yes to allow the app to make changes to your device.. The installation may take several minutes, depending on your Internet speed.

Sign out of your account and then sign in to your new account. If everything is fixed, move your personal data and files to the new account. To move your personal files from your old account to your new account, try opening File Explorer, expanding This PC, selecting OSDisk (C:), and looking in the Users folder, where you should see folders for both accounts.

If the Encrypt contents to secure data check box is selected, you have to have the certificate that was used to encrypt the file or folder to be able to open it. In this situation, you should obtain the certificate from the person who created or encrypted the file or folder, or have that person decrypt the file or folder.

Here are some solutions to common problems with the new Microsoft Edge . If Microsoft Edge keeps crashing. If you can't open Microsoft Edge, or if it opens briefly and then closes, or if you’re unable to open specific webpages, here are some things you can try.

Updates to the default screen and sleep settings now help you use energy more efficiently and extend battery life. You can find efficiency settings in Windows 11 at Settings > System > Power & battery.. For a guided walkthrough of how each of the power and battery settings can improve your device's performance, click the button to open the Get Help app:

Text preferences in Immersive Reader. Choose from a wide variety of text and color options such as Text size, Text spacing, and Page themes to enhance your experience in Immersive Reader. Find these settings in Text preferences from the Immersive Reader toolbar. Text size: Under the label Text size, move the slider right to make the text larger; move it left to make the text smaller.