If you can't sign into your Microsoft account, most issues can be identified by our sign-in helper tool. The tool will ask you to enter the email address or mobile phone number you're trying to sign in with and check the details you provide.

If you get an email about unusual activity on your Microsoft account, or if you’re worried that someone else might have used your account, go to the Recent activity page.You’ll see when your Microsoft account was signed in during the last 30 days, along with any device or app-specific info.

To pin Quick Assist to your taskbar so you can quickly get back to it, after Quick Assist is open, right-click (or press and hold) the icon on your taskbar > Pin to taskbar. If the old app icon still appears on your device, make sure you select the new app icon.

To do this. Press. Move to the Tell me or Search field on the ribbon and type a search term for assistance or Help content.. Alt+Q, then enter the search term. Open the File menu.. Alt+F. Open the Home tab and format text and numbers and use the Find tool.. Alt+H. Open the Insert tab and insert PivotTables, charts, add-ins, Sparklines, pictures, shapes, headers, or text boxes.

There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled.

If you can't find a file on your computer or you accidently modified or deleted a file, you can restore it from a backup (if you're using Windows backup) or you can try to restore it from a previous version.Previous versions are copies of files and folders that Windows automatically saves as part of a restore point.

On a Mac? See Check for Office for Mac updates automatically.. Click here for the Latest updates for versions of Office that use Windows Installer (MSI).. Choose your version of Office. If you're not sure what version of Office you have, see What version of Office am I using?. Not sure which type of install you have?

Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date; Requests are for games in which you haven’t accumulated a significant amount of play time

Note: If you signed in with a Microsoft account such as an Outlook.com, Hotmail, Live, or MSN email account instead of your work or school account, sign out, and then sign in again using the correct account. Not sure which account you're signed in with? Select Account manager in the Outlook navigation header. If you're not signed in with the account you want, select Sign out and start the ...

Whether you’re creating a new document or working on an existing one, Copilot can help you move forward. In a new, blank document or upon creating new line in an existing document, the Draft with Copilot experience appears.. The description you provide can be a simple sentence or a more complex request with outlines, notes, or referenced files that you want Copilot to use.