Windows 10 offers you the choice of when and how to get the latest updates to keep your device running smoothly and securely. If you're not ready to get recommended updates, you can choose to temporarily pause them from being downloaded and installed.

Look in the Surface app. The easiest way to find which Surface model you have is to use the Surface app. It shows the model name of your Surface device and each Surface accessory.

Step 2: Back up your folders. Windows Backup is an easy, single stop for all of your backup needs. Your free Microsoft account comes with 5 GB of OneDrive cloud storage (and more storage is available if you need it), and backing up your folders syncs the folders you specify to your OneDrive account, making them instantly accessible on all computers that you use with this Microsoft account.

Press Ctrl + Alt + Delete to open Task Manager.If you don’t see Task Manager after pressing Ctrl + Alt + Delete, press Ctrl + Shift + Esc to open Task Manager.. If Task Manager flickers along with everything else on the screen, a display driver is probably causing the problem.

An upgrade moves your PC from a previous version of Windows—such as Windows 7 or Windows 8.1—to Windows 10. An upgrade can take place on your existing device, though Microsoft recommends using Windows 10 on a new PC to take advantage of the latest features and security improvements.

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To create the installation media, here's what you'll need: A PC with a reliable internet connection. The download time will vary, depending on your internet connection.

You can also use the keyboard to browse through features and change feature options. Use the UP ARROW and DOWN ARROW keys to select features. Use the RIGHT ARROW key to expand a feature that contains one or more sub-features.

If the USB recovery drive doesn’t work on your Surface. If you can’t boot from your USB recovery drive or don’t see the Recover from a drive option, you may need to ensure that the boot-from-USB function in the Surface BIOS is enabled or configure the boot order so the USB drive is the first option. For more info, see Boot Surface from a USB device.

If you can't sign into your Microsoft account, most issues can be identified by our sign-in helper tool. The tool will ask you to enter the email address or mobile phone number you're trying to sign in with and check the details you provide.