Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Notes: If you know your password, but just want to change it, go to account.microsoft.com Security tab, and select Change my password. If you know your username and password but they have stopped working, read My username and password have stopped working.

The info on this page applies to the following devices: Surface Book 3, Surface Book 2, Surface Book, Surface Go 4, Surface Go 3, Surface Go 2, Surface Go, Surface Laptop SE, Surface Laptop Studio 2, Surface Laptop Studio, Surface Laptop Go 3, Surface Laptop Go 2, Surface Laptop Go, Surface Laptop (7th Edition) Surface Laptop 6 for Business, Surface Laptop 5, Surface Laptop 4, Surface Laptop 3 ...

Helping users safely navigate web, app, and game content is one of Microsoft’s top priorities. If you live in a region that requires permission to create an account and access Microsoft services, you may be prompted to request or give parental consent.

In the left pane, click Create a system repair disc, and then follow the steps. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

An eSIM lets you connect to the Internet over a cellular data connection. With an eSIM, you don't need to get a SIM card from your mobile operator, and you can quickly switch between mobile operators and data plans.

A device suspension may include a temporary revoke of privileges on the console (such as communications or multiplayer), whereas a device ban permanently blocks an Xbox console or device from accessing the Xbox network.

Optimizations for windowed games improves gaming on your PC by using a new presentation model for DirectX 10 and DirectX 11 games that appear in a window or in a borderless window.

Microsoft Copilot is an AI-powered digital assistant designed to help users with a range of tasks and activities on their devices. It can create drafts of content, suggest different ways to word something you've written, suggest and insert images, create PowerPoint presentations from your Word documents and many other helpful things.

Important: Copilot in Excel and Planner only supports Chinese (Simplified), English, French, German, Italian, Japanese, Portuguese (Brazil), and Spanish at this time.