Request a refund for digital games | Xbox Support
Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date; Requests are for games in which you haven’t accumulated a significant amount of play time
关于 Office：我使用的是哪个版本的 Office？ - Microsoft 支持
在“产品信息”下，你将看到你的 Office 产品名，在某些情况下，还可看到完整的版本号。 1 - 产品名，例如 Microsoft 365 专业增强版或 Office 家庭和学生版。. 2 - 版本号，其中包括版本、 内部版本号和如“即点即用”或 Windows 应用商店等安装类型。
Applies To:
Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, Access for Microsoft 365, OneNote for Microsoft 365, Publisher for Microsoft 365, Visio Plan 2, Excel for Microsoft 365 for Mac, Word for Microsoft 365 for Mac, Outlook for Microsoft 365 for Mac, OneNote for Microsoft 365 for Mac, Excel 2021, Word 2021, Outlook 2021, PowerPoint 2021, Access 2021, Project Professional 2021, Project Standard 2021, Publisher 2021, Visio Professional 2021, Visio Standard 2021, Office 2021, OneNote 2021, Word 2021 for Mac, Outlook 2021 for Mac, PowerPoint 2021 for Mac, OneNote 2021 for Mac, Office 2021 for Mac, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Access 2019, Project Professional 2019, Project Standard 2019, Publisher 2019, Visio Professional 2019, Visio Standard 2019, Office 2019, Excel 2019 for Mac, Word 2019 for Mac, Outlook 2019 for Mac, PowerPoint 2019 for Mac, OneNote 2019 for Mac, Office 2019 for Mac, Excel 2016, Word 2016, PowerPoint 2016, Access 2016, OneNote 2016, Project Professional 2016, Project Standard 2016, Publisher 2016, Visio Professional 2016, Visio Standard 2016, Office 2016, OneNote for Mac, Microsoft 365 for home, Office for business, Office 365 Small Business, Microsoft 365 admin, Office 365 operated by 21Vianet, Office 365 operated by 21Vianet - Small Business Admin, Office 365 operated by 21Vianet - Admin, Project Online, InfoPath 2013
Your account settings are out-of-date in Mail or Calendar for Windows ...
Microsoft has added OAuth support for Yahoo! accounts in the Windows 10 Creators update. To install the Creators Update now, go to the software download site, and select Update now.For more information about the update, see Windows 10 Creators Update is here.. If you have a Japanese Yahoo! email account you will need to do the following:
Applies To:
Calendar for Windows 10, Mail for Windows 10
Windows 中的恢复选项 - Microsoft 支持
注意: 删除所有内容 > 更改设置 提供了两个选项。. 打开数据擦除会删除文件并清理驱动器。如果你打算捐赠、回收或出售你的电脑，请使用此选项。 这可能需要一或两个小时的时间，但也会让其他人难以恢复你删除的文件。
Solucionar problemas de Bluetooth en Windows
Solucionar problemas con accesorios Bluetooth. Si puedes activar Bluetooth pero tienes problemas para emparejar o usar un accesorio Bluetooth, prueba los siguientes pasos para solucionar problemas comunes de accesorios Bluetooth.
Windows 7 support ended on January 14, 2020
The Windows 10 free upgrade offer ended on July 29, 2016. To upgrade to Windows 10, you will need to have a compatible PC and purchase a full version of the software.We recommend that you don’t install Windows 10 on an older device, as some Windows 7 devices are not compatible with Windows 10 or could experience reduced feature availability.
How your PC gaming account relates to your Microsoft Store account
The Xbox app on PC relies on two Microsoft accounts: the Microsoft Store account, and the Xbox account (your PC gaming account). The Microsoft Store account provides access to owned games, subscription benefits, and other Xbox app purchases made by that account. The Xbox account is used for game streaming access, in-game purchases, achievements, and friends.
Windows 更新疑难解答 - Microsoft 支持
如果你在下载和安装 Windows 更新时收到错误代码，更新疑难解答可以帮助解决该问题。 选择“开始 ”>“设置> ”>“更新和安全 ”>“疑难解答”>“其他疑难解答”。 接下来，在“启动并运行”下，选择“Windows 更新” > “运行疑难解答”。 运行完疑难解答后，最好重启设备。
Office Help & Training
Get support for all Office.com apps, including Excel, Word, and PowerPoint, with step-by-step guidance and troubleshooting.
强制措施 | Xbox Support
注意 并非所有强制措施都符合接受案例评审的条件。 不符合要求的强制措施包括持续时间较短的强制措施、不附带服务停用的内容删除和不再活动的暂停。