To find downloads on your PC: Select File Explorer from the taskbar, or press the Windows logo key + E.

Important: If you turn on two-step verification, you will always need two forms of identification.This means that if you forget your password, you need two contact methods. Or if you lose your contact method, your password alone won't get you back into your account—and it can take you 30 days to regain access.

Problem. Description. Quotation marks appear in result string. Use commas to separate adjoining text items. For example: Excel will display =CONCATENATE("Hello ""World") as Hello"World with an extra quote mark because a comma between the text arguments was omitted.

What is a Microsoft account used for? You need a Microsoft account to sign in to your Windows pc, Xbox console, or any of Microsoft’s products and services, including Office, Outlook.com, OneDrive, Xbox Live, Microsoft 365, Family Safety, Skype, Bing, Microsoft Store and MSN.

Uninstall from the Start menu. Select Start > All apps and search for the app in the list shown.

For all Surface models Before you start, make sure you don’t have any other USB devices connected to your Surface, including USB mouse devices, keyboards, or other storage drives.

Map a network drive to get to it from File Explorer in Windows without having to look for it or type its network address each time. Open File Explorer from the taskbar or the Start menu, or press the Windows logo key + E.

If you can't sign into your Microsoft account, most issues can be identified by our sign-in helper tool. The tool will ask you to enter the email address or mobile phone number you're trying to sign in with and check the details you provide.

Sign out of your account and then sign in to your new account. If everything is fixed, move your personal data and files to the new account. To move your personal files from your old account to your new account, try opening File Explorer, expanding This PC > OSDisk (C:), and looking in the Users folder, where you should see folders for both accounts.

Need help with an Xbox console, an Xbox game, or Xbox network? Find out how to get in touch with us.