Why accounts are locked and disabled. Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement.Here are some common reasons why accounts are locked, though not all account locks occur for these reasons:

Important: If your device is out of support, it is no longer receiving security updates from Microsoft and may become more vulnerable to security risks and viruses.Therefore, we strongly recommend that you update to the latest version of Windows. Each version of Windows is supported for 18 months.

Turn on Find my device. When you set up a new device, you can decide whether to turn on or turn off the Find my device setting. If you turned it off during setup and now want to turn it on, make sure your Windows device is connected to the internet, has enough battery power so it can send its location, and that you're signed in to the device using your Microsoft account.

Note: If you forgot your account info and had to reset your security info, you must wait 60 days before closing your account.

Alternatively, you can install any website by going to the top corner of the browser and select Settings and more … > Apps > Install this site as an app.

Turn on your Xbox Wireless Controller by pressing the Xbox button .; Press and hold the Pair button on your controller for three seconds (the Xbox button will start flashing rapidly).; On your PC, press the Start button , then choose Settings > Devices > Bluetooth & other devices (on Windows 11: Settings > Bluetooth & devices).; Turn on Bluetooth. ...

Important: You don't need to remove old security information unless there is an account security risk (e.g. someone else has access to your old mailbox).

Most software that you buy directly from Microsoft, like Office, Windows, and Xbox games, comes as a digital download that you can download, install, or reinstall.

Cookies are small pieces of data stored on your device by websites you visit. They serve various purposes, such as remembering login credentials, site preferences, and tracking user behavior.

Find Teams on the web at https://teams.microsoft.com.. To use Teams, you need a Microsoft 365 account with a Business or Enterprise Microsoft 365 license plan. For more information, see How do I get access to Microsoft Teams?. For information about supported browsers for Teams on the web, see Web clients for Microsoft Teams.