Contact Microsoft Support. What's new. Surface Pro; Surface Laptop; Surface Laptop Studio 2

An upgrade differs from an update in that it moves your PC from a previous version of Windows—such as Windows 10—to Windows 11. This FAQ is intended to answer questions about upgrading to Windows 11.

Microsoft's products and services work best if you use the same language and region across all your devices, and in all of your app and Store settings.

Important: If your device is out of support, it is no longer receiving security updates from Microsoft and may become more vulnerable to security risks and viruses.Therefore, we strongly recommend that you update to the latest version of Windows. Each version of Windows is supported for 18 months.

To pin Quick Assist to your taskbar so you can quickly get back to it, after Quick Assist is open, right-click (or press and hold) the icon on your taskbar > Pin to taskbar. If the old app icon still appears on your device, make sure you select the new app icon.

Website notifications appear in the lower right corner of your screen and are also displayed in the Notification Center.When notifications are turned on for a website, they will still appear even if Microsoft Edge is closed.

If you want to give access to desktop apps, make sure that Let desktop apps access your microphone is turned on.You can't turn off microphone access for individual apps. Others can't hear me. Try the following solutions:

Note: If you forgot your account info and had to reset your security info, you must wait 60 days before closing your account.

Find Teams on the web at https://teams.microsoft.com.. To use Teams, you need a Microsoft 365 account with a Business or Enterprise Microsoft 365 license plan. For more information, see How do I get access to Microsoft Teams?. For information about supported browsers for Teams on the web, see Web clients for Microsoft Teams.

Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.